Abandoned Cars
617-635-4500

Architectural Commission
635-3850 Environment Department, City Hall, Room 805, 02201

Assessing Department
617-635-4264 / 635-4287 City Hall, Room 301, 02201

Boston Redevelopment Authority (BRA)
617-722-4300 City Hall, 9th Floor, 02201

Building Code Violation / Complaints
617-636-5300 Inspectional Services Department

Building Use - Permits and Plans
617-635-5312 Inspectional Services Department

Catch Basins - Clogging
617-989-7000 Water and Sewer Commission

Code Enforcement
617-635-4896

Code Enforcement - Trash Violations
617-635-4896 152 North Street, 3rd Floor, 02109

Consumer Affairs & Licensing
617-635-3834 City Hall, Room 613, 02210

Disabilities Commission
617-635-3682 City Hall, Room 716, 02201

Elderly Commission
617-635-4366 City Hall, Room 806, 02201

Election Commission
617-635-4634 City Hall, Room 241, 02201

Environmental Department
617-635-3850 City Hall, Room 805, 02201

Fair Housing Department
617-635-4408 City Hall, Room 966, 02201

Fire Escape Inspections - Safety Questions
617-635-5306 Inspectional Services Department

Garbage / Trash Violations
617-635-4896 Code Enforcement

Gas Lantern Repairs
617-635-4900 Department of Public Works

Graffiti Removal Information
617-635-3850 Environment Department

Human Rights Commission
617-635-3562 City Hall, Room 716, 02201

Inspectional Services Department
617-635-5300 / 635-5322 1010 Massachusetts Avenue, 02118

Inspectional Services Department
617-635-5300 

Licensing - Entertainment
617-635-4165 City Hall, Room 613, 02201

Licensing - Public Events
617-635-3834 City Hall, Room 613, 02201

Licensing Board (Food, Liquor, Lodging)
617-635-4170 City Hall, Room 809, 02201

Mayor's Office / Hotline - 24 Hours
617-635-4500

Mayor's Office, Neighborhood Services
617-635-3485 City Hall, Room 708, 02201

Meter Maid Issues
617-635-3125 Boston Transportation Department, 200 Frontage Road, 02118

Parking Clerk - Resident Stickers, Tickets
617-635-4682 City Hall, Room 224, 02201

Parking Enforcement Officers (Ticketing on Request 7 am - 7 pm)
617-635-3125 Boston Transportation Department, 200 Frontage Road, 02118

Parks and Recreation Department
617-635-4505 / 635-PARK 1010 Massachusetts Avenue, 02118

Police Department 
Emergency 911 
Area A1, 40 New Sudbury Street 617-343-4240
24-Hour Assistance / Information 617-343-4250 
Charlestown Community Service 617-343-4879

Public Facilities Department
617-635-4352 26 Court Street, 02108
Public Works Department 617-635-4900
Gas Lights 617-635-7500 
Garbage Missed Pickup 617-635-7573 
Signs 617-635-3124 
Brick Sidewalks 617-635-7555 
Street Repairs 617-635-4950

Public Works for Permits
617-635-4911

Recycling
617-635-4959 

Registry Division - Births, Deaths, Marriages
617-635-4175 City Hall, Room 213, 02201

Registry of Deeds
617-725-8575 One Pemberton Square, 02108

Rent Equity Board
617-635-3653 City Hall, Room 709, 02201

School Department
617-635-9000 26 Court Street, 02108

Sidewalk Repairs - Brick
617-635-7555 Department of Public Works

Snow Removal & Potholes
617-635-3050 / 617-635-4948

Street Lamps
617-635-4900 Department of Public Works

Street Sweeping Issues 
Highway Division of Public Works 617-635-4950 
Community Affairs, Transportation 617-635-3073 
Street Sweeping Sign Replacement 617-635-3124

Towed Car 
Area A1 Police will give Pickup Location 617-343-4240
Transportation Department (24 Hours) 617-635-3900

Transportation Department
617-635-4680 City Hall, Room 721, 02201 
Broken Meters 617-635-3125 
Meter Maid Division 617-635-3125 
Parking Issues 617-635-3135
Signs 617-635-3124 
Ticketing/Towing - 24 Hours 617-635-3900 
Traffic Signals 617-635-3126 
Valet Parking Issues 617-635-3135

Voter Registration
617-635-4635 Elections Department

Zoning Commission (under aegis of BRA)
617722-4300 x4357 City Hall, 9th Floor, 02201